{"id":1300,"date":"2026-09-19T18:57:30","date_gmt":"2026-09-19T18:57:30","guid":{"rendered":"https:\/\/bengalvoyages.com\/?page_id=1300"},"modified":"2026-09-20T10:39:50","modified_gmt":"2026-09-20T10:39:50","slug":"conditions-generales-dutilisation","status":"publish","type":"page","link":"https:\/\/bengalvoyages.com\/en\/conditions-generales-dutilisation\/","title":{"rendered":"Mentions L\u00e9gales &amp; CGU"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1300\" class=\"elementor elementor-1300\">\n\t\t\t\t<div class=\"elementor-element elementor-element-657fef3e e-flex e-con-boxed e-con e-parent\" data-id=\"657fef3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32cd2131 elementor-widget elementor-widget-text-editor\" data-id=\"32cd2131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>## PART ONE: LEGAL NOTICE<\/h2><h3>### 1. WEBSITE PUBLISHER<\/h3><p>This website <a href=\"https:\/\/bengalvoyages.com\/en\/\">bengalvoyages.com<\/a> is published by the company BENGAL VOYAGES, registered with the Trade and Companies Register (RCS) under the management number applicable to its legal corporate structure.<\/p><ul><li><strong>Registered Office:<\/strong> 123 avenue du president wilson, 93210 La plaine saint-Denis, France.<\/li><li><strong>Email Address:<\/strong> contact.bengalvoyages@gmail.com<\/li><li><strong>Phone: 06 59 53 43 11<\/strong> +33659534311<\/li><li><strong>Intra-Community VAT Number:<\/strong> FR77978412088<\/li><li><strong>Director of Publication:<\/strong> SODEYL Maruf<\/li><\/ul><h3>2. PROFESSIONAL LICENSES &amp; GUARANTEES<\/h3><p>As an official travel operator registered under French law, the publisher holds the following mandatory legal accreditations:<\/p><ul><li><strong>Atout France Registration Number:<\/strong> IM093230007<\/li><li><strong>IATA Accreditation Number:<\/strong> 20290922<\/li><li><strong>Financial Guarantor:<\/strong> Financial Guarantor: APST (Association Professionnelle de Solidarit\u00e9 du Tourisme), 15 avenue Carnot, 75017 Paris, France.<\/li><li><strong>Professional Indemnity Insurance (RCP):<\/strong> HISCOX France, covering professional risks and material\/bodily damages related to travel organization.<\/li><\/ul><h3>3. WEBSITE HOST<\/h3><p>The website bengalvoyages.com is hosted by the company: OVH SAS, located at 2 rue Kellermann, 59100 Roubaix, France.<\/p><hr \/><h2>## PART TWO: GENERAL TERMS OF USE (CGU)<\/h2><h3>ARTICLE 1: OBJECT AND AFFILIATE LINKS (\"WHITE LABELS\")<\/h3><p>The website bengalvoyages.com <a href=\"https:\/\/bengalvoyages.com\/en\/\">bengalvoyages.com<\/a> offers a hybrid infrastructure combining traditional travel agency services with online digital price comparison tools.<\/p><p>The user is expressly informed of the following legal distinction:<\/p><ol><li><strong>Direct Agency Services (Offline):<\/strong> Tailor-made tours to Bangladesh, visa procurement, and personalized travel consulting managed directly by our travel advisors are subject to specific sales terms. These services are fully covered by our professional guarantees (Atout France, IATA, APST, HISCOX).<\/li><li><strong>Online Booking Modules (Flights, Hotels, Trains &amp; Bus):<\/strong> The online booking tabs (\"Flights\", \"Hotel\", \"Flights + Hotel\", \"Train &amp; Bus\") are automated comparison and booking tools operated under white-label and affiliate programs (including notably Travelpayouts and Booking.com).<\/li><\/ol><h3>ARTICLE 2: ABSOLUTE EXCLUSION OF LEGAL LIABILITY FOR AFFILIATE BOOKINGS<\/h3><p>For all bookings completed through the automated online modules on this website:<\/p><ul><li>The website bengalvoyages.com <a href=\"https:\/\/bengalvoyages.com\/en\/\">bengalvoyages.com<\/a> The website bengalvoyages.com acts strictly as a technical intermediary and an advertising redirection platform. No travel contract is entered into with our agency for these transactions.<\/li><li>The contract of sale is formed directly, exclusively, and independently between the user and the final third-party provider (e.g., Booking.com, operating airline, transport operator).<\/li><li>Consequently, the automatic liability of travel agents under Article L. 211-16 of the French Tourism Code <strong>does not apply<\/strong> to transactions made on these third-party platforms. Bengal Voyages cannot be held liable for any disputes, cancellations, delays, price updates, overbookings, or performance failures relating to these online bookings.<\/li><li>Our APST financial guarantee and HISCOX professional liability insurance do not cover these external purchases.<\/li><\/ul><h3>ARTICLE 3: TRANSPARENCY OF PRICING AND THIRD-PARTY CONTENT<\/h3><p>The rates, availability, and transport conditions displayed in our online modules are transmitted in real-time by the technical data feeds of our third-party partners (Travelpayouts, Booking.com). The publisher cannot be held liable for price discrepancies or display errors occurring between the initial search on our platform and the completion of payment on the partner merchant's website.<\/p><h3>ARTICLE 4: CUSTOMER SUPPORT AND CLAIMS<\/h3><p>Any request for modification, cancellation, or refund regarding a booking made online via our white-label partners must be addressed directly to the customer service of the relevant third-party provider indicated on your purchase confirmation (e.g., Booking.com Customer Support). Our physical agency has no technical access or authority to modify or manage these external bookings.<\/p><h3>ARTICLE 5: APPLICABLE LAW AND COMPETENT JURISDICTION<\/h3><p>These terms are governed by French law. Any dispute relating to the use of the website and the interpretation of these Terms of Use falls under the exclusive jurisdiction of the competent French courts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>## PREMI\u00c8RE PARTIE : MENTIONS L\u00c9GALES 1. \u00c9DITEUR DU SITE Le pr\u00e9sent site internet bengalvoyages.com est \u00e9dit\u00e9 par la soci\u00e9t\u00e9 BENGAL VOYAGES, immatricul\u00e9e au Registre du Commerce et des Soci\u00e9t\u00e9s (RCS) sous le num\u00e9ro de gestion applicable \u00e0 sa structure juridique. Si\u00e8ge social : 123 avenue du pr\u00e9sident wilson, 93210 La plaine saint-Denis, France. Adresse [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1300","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages\/1300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/comments?post=1300"}],"version-history":[{"count":5,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages\/1300\/revisions"}],"predecessor-version":[{"id":1309,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages\/1300\/revisions\/1309"}],"wp:attachment":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/media?parent=1300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}