{"id":1300,"date":"2026-09-19T18:57:30","date_gmt":"2026-09-19T18:57:30","guid":{"rendered":"https:\/\/bengalvoyages.com\/?page_id=1300"},"modified":"2026-09-19T19:57:45","modified_gmt":"2026-09-19T19:57:45","slug":"conditions-generales-dutilisation","status":"publish","type":"page","link":"https:\/\/bengalvoyages.com\/en\/conditions-generales-dutilisation\/","title":{"rendered":"Mentions L\u00e9gales &amp; CGU"},"content":{"rendered":"<h2>## PART ONE: LEGAL NOTICE<\/h2>\n<h3>### 1. WEBSITE PUBLISHER<\/h3>\n<p>This website <a href=\"https:\/\/bengalvoyages.com\/en\/\">bengalvoyages.com<\/a> is published by the company BENGAL VOYAGES, registered with the Trade and Companies Register (RCS) under the management number applicable to its legal corporate structure.<\/p>\n<ul>\n<li><strong>Registered Office:<\/strong> 123 avenue du president wilson, 93210 La plaine saint-Denis, France.<\/li>\n<li><strong>Email Address:<\/strong> contact.bengalvoyages@gmail.com<\/li>\n<li><strong>Phone Number: 0659534311<\/strong> +33659534311<\/li>\n<li><strong>Intra-Community VAT Number:<\/strong> FR77978412088<\/li>\n<li><strong>Director of Publication:<\/strong> SODEYL Maruf<\/li>\n<\/ul>\n<h3>2. PROFESSIONAL LICENSES &amp; GUARANTEES<\/h3>\n<p>As an official travel operator registered under French law, the publisher holds the following mandatory legal accreditations:<\/p>\n<ul>\n<li><strong>Atout France Registration Number:<\/strong> IM093230007<\/li>\n<li><strong>IATA Accreditation Number:<\/strong> 20290922<\/li>\n<li><strong>Financial Guarantor:<\/strong> Financial Guarantor: APST (Association Professionnelle de Solidarit\u00e9 du Tourisme), 15 avenue Carnot, 75017 Paris, France.<\/li>\n<li><strong>Professional Indemnity Insurance (RCP):<\/strong> HISCOX France, covering professional risks and material\/bodily damages related to travel organization.<\/li>\n<\/ul>\n<h3>3. H\u00c9BERGEUR DU SITE<\/h3>\n<p>Le site est h\u00e9berg\u00e9 par la soci\u00e9t\u00e9 : OVH SAS, situ\u00e9 au 2 rue Kellermann, 59100 Roubaix, France.<\/p>\n<hr \/>\n<h2>## DEUXI\u00c8ME PARTIE : CONDITIONS G\u00c9N\u00c9RALES D&rsquo;UTILISATION (CGU)<\/h2>\n<h3>ARTICLE 1 : OBJET ET LIENS D&rsquo;AFFILIATION (\u00ab\u00a0WHITE LABELS\u00a0\u00bb)<\/h3>\n<p>Le site <a href=\"https:\/\/bengalvoyages.com\/en\/\">bengalvoyages.com<\/a> propose une infrastructure hybride associant des services d&rsquo;agence de voyages traditionnelle et des outils num\u00e9riques de comparaison de prix en ligne.<\/p>\n<p>L&rsquo;utilisateur est express\u00e9ment inform\u00e9 de la distinction juridique suivante :<\/p>\n<ol>\n<li><strong>Prestations d\u2019Agence Directes (Hors Ligne) :<\/strong> Les voyages sur-mesure au Bangladesh, demandes de visas et conseils personnalis\u00e9s g\u00e9r\u00e9s en direct par nos conseillers font l&rsquo;objet d&rsquo;un devis et de conditions de vente sp\u00e9cifiques. Ces prestations sont couvertes par nos garanties professionnelles (Atout France, IATA, APST, HISCOX).<\/li>\n<li><strong>Modules de R\u00e9servation en Ligne (Vols, H\u00f4tels, Trains &amp; Bus) :<\/strong> Les onglets de r\u00e9servation en ligne (\u00ab\u00a0Vols\u00a0\u00bb, \u00ab\u00a0H\u00f4tel\u00a0\u00bb, \u00ab\u00a0Vols + H\u00f4tel\u00a0\u00bb, \u00ab\u00a0Trains et Bus\u00a0\u00bb) sont des moteurs de recherche automatis\u00e9s exploit\u00e9s en marque blanche (White Labels) via des programmes d&rsquo;affiliation tiers (incluant notamment Travelpayouts et Booking.com).<\/li>\n<\/ol>\n<h3>ARTICLE 2 : EXCLUSION DE RESPONSABILIT\u00c9 L\u00c9GALE POUR L&rsquo;AFFILIATION<\/h3>\n<p>Pour toutes les r\u00e9servations compl\u00e9t\u00e9es via les modules automatis\u00e9s en ligne du site :<\/p>\n<ul>\n<li>Le site <a href=\"https:\/\/bengalvoyages.com\/en\/\">bengalvoyages.com<\/a> agit exclusivement comme un support publicitaire de redirection et un interm\u00e9diaire technique. Aucun contrat de voyage n&rsquo;est conclu avec notre agence pour ces transactions.<\/li>\n<li>Le contrat de vente est form\u00e9 directement, exclusivement et de mani\u00e8re ind\u00e9pendante entre l&rsquo;utilisateur et le prestataire tiers final (ex: Booking.com, compagnie a\u00e9rienne, op\u00e9rateur de transport).<\/li>\n<li>En cons\u00e9quence, la responsabilit\u00e9 de plein droit de l&rsquo;agence de voyages pr\u00e9vue par l&rsquo;article L. 211-16 du Code du Tourisme fran\u00e7ais <strong>ne s&rsquo;applique pas<\/strong> \u00e0 ces transactions en ligne. Bengal Voyages ne saurait \u00eatre tenue responsable des litiges, annulations, modifications de prix, surr\u00e9servations ou d\u00e9fauts d&rsquo;ex\u00e9cution li\u00e9s \u00e0 ces r\u00e9servations.<\/li>\n<li>La garantie financi\u00e8re APST et la RCP HISCOX de notre agence ne couvrent pas ces achats externes.<\/li>\n<\/ul>\n<h3>ARTICLE 3 : TRANSPARENCE DES TARIFS ET CONTENUS TIERS<\/h3>\n<p>Les tarifs, disponibilit\u00e9s et conditions de transport affich\u00e9s dans les modules en ligne sont directement transmis en temps r\u00e9el par les flux techniques de nos partenaires tiers (Travelpayouts, Booking.com). L&rsquo;\u00e9diteur ne peut \u00eatre tenu responsable des \u00e9carts de prix constat\u00e9s ou des erreurs d&rsquo;affichage survenant entre la recherche sur notre plateforme et la finalisation du paiement sur le site du partenaire marchand.<\/p>\n<h3>ARTICLE 4 : SERVICE CLIENT\u00c8LE ET R\u00c9CLAMATIONS<\/h3>\n<p>Toute demande de modification, de remboursement, d&rsquo;annulation ou de r\u00e9clamation commerciale concernant une r\u00e9servation effectu\u00e9e en ligne via nos partenaires en marque blanche (White Labels) doit \u00eatre adress\u00e9e directement au service client du fournisseur tiers indiqu\u00e9 sur votre confirmation d&rsquo;achat (ex: Service Client de Booking.com). Notre agence physique ne dispose d&rsquo;aucun acc\u00e8s informatique ni d&rsquo;aucune autorit\u00e9 l\u00e9gale pour intervenir sur ces dossiers externes.<\/p>\n<h3>ARTICLE 5 : LOI APPLICABLE ET JURIDICTION COMPETENTE<\/h3>\n<p>Les pr\u00e9sentes conditions sont r\u00e9gies par le droit fran\u00e7ais. Tout litige relatif \u00e0 l&rsquo;utilisation du site internet et \u00e0 l&rsquo;interpr\u00e9tation des pr\u00e9sentes CGU rel\u00e8ve de la comp\u00e9tence exclusive des tribunaux fran\u00e7ais comp\u00e9tents.<\/p>","protected":false},"excerpt":{"rendered":"<p>## PREMI\u00c8RE PARTIE : MENTIONS L\u00c9GALES 1. \u00c9DITEUR DU SITE Le pr\u00e9sent site internet bengalvoyages.com est \u00e9dit\u00e9 par la soci\u00e9t\u00e9 BENGAL VOYAGES, immatricul\u00e9e au Registre du Commerce et des Soci\u00e9t\u00e9s (RCS) sous le num\u00e9ro de gestion applicable \u00e0 sa structure juridique. Si\u00e8ge social : 123 avenue du pr\u00e9sident wilson, 93210 La plaine saint-Denis, France. Adresse [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1300","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages\/1300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/comments?post=1300"}],"version-history":[{"count":2,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages\/1300\/revisions"}],"predecessor-version":[{"id":1304,"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/pages\/1300\/revisions\/1304"}],"wp:attachment":[{"href":"https:\/\/bengalvoyages.com\/en\/wp-json\/wp\/v2\/media?parent=1300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}